Frequently Asked Questions
My non-riding partner wants to come along. Can you help?
Your non-cycling partner is more than welcome on our tours. There are lots of great activities and sights to keep non-cyclists content and happy while you are rolling with us! The list is nearly endless, but winery visits, cooking classes, wine appreciation courses, spa treatments and tours exploring ancient monuments may get you started. Just ask.
How do I know if my riding fitness fits your tours?
Most of our tours have a ‘tour rating’, which indicates, as well as we can, the cycling fitness level needed to complete the tour. See our Tour Ratings page for more information.
Our private ‘BreakAway’ packages can, for the most part, be designed to fit most fitness levels, and our guided rides always can.
Is my tour guaranteed once I book?
We require a minimum of 6 people to run a tour. If we cancel a tour because of low numbers we will refund 100% of any monies paid.
Where does my HighRoad tour start?
Each tour has a departure point where everyone will meet. Please go to the page of your chosen tour to find out where.
Do you have lots of van transfers?
We design all our HighRoad tours in a way that minimizes transfers as much as possible. For most tours we’ll pick you up at the beginning then drop you off at the end. In between you just have to ride!
What happens if I get injured or can't finish a day on the tour?
We will have one or two vans with you every day, so if you need to ‘ride shotgun’ for any reason, it’s no problem. Just jump in!
What's the average size of a HighRoad group?
We’ve had everything from 2 riders to 18 on our HighRoad tours, but the average number is 6 to 8.
How do I reserve a spot?
Simply contact us. We will confirm availability for your spots then email you payment options for your deposit. After your deposit is received then your spots are reserved.
What's a 'Single Supplement'?
Our tour prices are based on two people sharing a room. If you would like your own room, or if you are traveling alone, a ‘single supplement’ charge will be applied to your tour price.
How can I pay?
At the moment we accept credit cards, wire transfers and cheques in euros.
What's your cancellation policy?
Our cancellation policy is as follows:
- 91 or more days before the tour begins: €150
- 90 – 61 days before the tour begins: €500
- 60 – 31 days before the tour begins: 50% of tour price
- 30 – 0 days before the tour begins: 100% of tour price.
See the Terms and Conditions for further information.
Is there a big difference between your 'Challenging' and 'Hors Catégorie' tours?
Both of these types of tours can climb major Tour de France cols and have significant daily riding distances. The main difference between the two is that our HC tours have challenging rides over multiple days. It is this accumulative mileage and elevation gain that sets HC tours apart, requiring more strenuous training than our ‘Challenging’ tours.
What's the difference between a HighRoad and a BreakAway tour?
44|5’s HighRoad tours are week-long, fully supported cycling holidays. Each HighRoad is focused on one outstanding cycling region (e.g. French Alps) with a generous dose of climbing!
Our BreakAway packages are short-stay, semi-supported tours based close to where we live, in the south of France (e.g. Provence). These tours are private and custom and perfect for the time-crunch cyclist. Choose your own dates and number of days you’d like to ride with us.
A private tour sounds pricey. Can I afford a BreakAway package?
Our 2 night packages begin at €475 per person (double occupancy). For a custom, private cycling experience, we are sure this is money well spent!
How are you able to offer such flexibility in dates?
Simple. We live here! Unlike most cycling tour companies operating in France, we are here year round. If we have a blank on our calendar when you want to ride with us, it’s as easy as penciling you in.
Can I join a group?
In general, the answer is ‘no’, simply because our BreakAways are designed to be private tours for people who have set dates in mind. It is possible that two groups/individuals may have the same dates in mind for a tour, but this is pretty rare.
Accommodation with buffet breakfast at one of our comfortable, cycling-friendly hotel partners in the area you choose, one ore more guided rides / vehicle-supported climbs, nutrition and water on the rides, a 44|5 water bottle and lots of great photos to take back home with you.
Do you rent bikes?
We don’t rent bikes ourselves but we have a wide network of rental partners. We can help you with choice and even reserving your bike.
Should I bring my own bike?
Riding through France and Spain on your own wheels is, of course, the best way to go. You know your bike. You feel comfortable on it. However, especially for those flying here, bringing your bike is not always practical. For those who prefer to rent, we can help you arrange everything, and can offer a range of bikes from comfortable hybrid to high-speed carbon fiber. We work with several rental shops to ensure you get exactly what you are looking for.
What do rental bikes come with?
Road bikes usually come with Look pedals (other types on demand), pump and puncture repair kit. Bringing your own saddle might be a good compromise, since this is often a part that people can’t easily adjust to on a new bike. All bikes come with helmets.
Do you offer custom tours?
We love a challenge and are open to any ideas you might have, if you have a group of 6 or more. These days we run at least one or two custom tours a season.
Usually, we can customize a tour for the same price as our regular ones, but much will depend on accommodation choice and the area you want to ride in. Contact us to start the conversation!
How about travel insurance?
Travel insurance is not part of our tour packages. 44|5 Cycling Tours highly recommends comprehensive travel insurance. It is the responsibility of each person to ensure that he/she has insurance.